Dashboard ACS
Introduction
The IXC ACS Dashboard is a centralized visual interface that provides a comprehensive and real-time view of the state of the devices managed by the system. This tool consolidates crucial metrics and key performance indicators, facilitating efficient monitoring and quick analysis of the network of connected devices. Dashboard serves as a focal point for network administrators, allowing an immediate understanding of the general state of the system and quick identification of areas that require attention.
Dashboard is automatically displayed after login to the IXC ACS system. No need to navigate to a specific section.
Value Delivery
- Consolidated Vision: It presents a unified perspective of the state of the network and devices, allowing a rapid understanding of the general health of the system.
- Support to Decision: Facilitates rapid and data-based decision-making, improving operational efficiency.
- Trend Analysis: Allows monitoring of network growth and identifying connectivity patterns over time, assisting in capacity planning.
- Proactive Detection: Helps in early identification of anomalies or potential network problems, allowing preventive actions.
- Personalization: Provides the ability to adapt the visualization according to the specific needs of different user groups.
It is possible to manage the dashboard view based on the permissions of a group of users in ACS. This allows customizing access to information according to the responsibilities of each team.
Dashboard components
Device Status
- Displays the proportion of online devices in relation to the total recorded;
- What? Displays the average states of the devices online and offline; Alert system
- Orange icon: It appears when the amount of devices approaches the contracted limit.
- Red icon: Activated when the contracted limit is reached.
License Management
- Maximum Limit: When hit, new devices will not be registered in the ACS.
- Device Count: The limit includes both online and offline devices.
Management Procedures
Manual exclusion: When the limit is reached, the user must manually delete offline devices to register new ones.
Automatic exclusion: If configured, offline device deletion routine will remove devices without connection, releasing space for new devices. -Priority: New devices will only be registered after space release, ensuring that only active devices are accounted for. Network Statistics - IPv6 When selecting the IPv6 option, the dashboard presents detailed information about the adoption and performance of IPv6 on the network:
Percentage of IPv6 devices activated.
What? Visual representation of the distribution of IPv6 devices (active in blue, inactive in gray).
Automatic supply information.
What? Count of devices activated by CHA (daily, weekly and monthly).
The count is related to the number of times the IPv6 is enabled and not to the amount of devices. If a device restarts 2 or more times, it will count the amount of times it was restarted and up IPv6.
Tx/Rx: This is an informative field that shows the transmission and reception values of the devices on the network. In the configuration icon at the top right corner of the card, you can set patterns. Devices outside this pattern will be highlighted on the dashboard.
IPv6 rating: If the IPv6 option is enabled, the information entered by the user will be presented. Otherwise, you can click on the enable option, and ACS will activate IPv6 on compatible devices, as long as the provider has IPv6 configured on its network to distribute IP addresses. Use of Devices This section provides valuable data on network composition and use:
More accessed device models.
Most prevalent manufacturers on the network.
What? Number of accesses per device model.
The data presented in this section help to identify the most used models, facilitating strategic decisions such as the purchase of new equipment and the analysis of possible recurring problems in certain models based on the amount of access. Resets Displays a detailed history of device resets, offering:
- Visualization of reset data per month.
- Identification of periods with higher incidence of resets.
- Analysis of possible patterns or causes of frequent resets.
In Resets, the weekly average of resets is shown. If a significant peak occurs, and the weekly average is 10 to 20 resets, it will be informed that there was an anomaly in the amount of resets. The anomalies are presented daily, not retroactively. History The History component is divided into two main tabs: Device History:
- It shows the history of recently accessed devices.
- Allows you to favorite devices for quick access in the future.
Like:
- List the devices marked as favorites.
- It facilitates rapid access to critical or often monitored equipment.
- Quick access to the most important devices: Save critical routers as favorites to access them in seconds.
- Continuity in attendance: The user can see the history of an equipment and identify patterns, accelerating the solution without repeating diagnoses.
- Personalised organization: Save devices to your specific needs, improving service efficiency. System usage in the Last 7 Days
What? It highlights the user with greater interaction in the system.
What? It presents the total number of active users within 7 days.
What? Helps identify usage patterns and potential training or support needs. Summary by AI An innovative feature that uses artificial intelligence to provide advanced analytics:
Analyze the data presented on the dashboard holistically.
Generate a concise summary of the general state of the devices in the system.
What? It offers views on network integrity, highlighting attention points and trends.
What? It suggests possible actions based on data analysis.
The information presented in the dashboard fields is automatically updated every 12 hours, regardless of any insertion or editing of information.
Cannot perform edits at the time of updating the dashboard data. This limitation aims to ensure the consistency and reliability of the information presented.
Final considerations
The IXC ACS Dashboard is an essential tool for effective management of modern networks, combining detailed metrics with AI analysis to provide managers with a deep and actionable understanding of the managed environment. Its main benefits include real-time visibility of the network status, quick identification of problems and anomalies, data-based decision support, improved operational efficiency, and ability to predict and prevent potential problems. By using it efficiently, network administrators not only react quickly to incidents, but also adopt a proactive management approach, resulting in greater stability, better performance and greater end user satisfaction.